Information Technology Consultancy Services
With 30 years in IT, Alfa Solutions offers services to streamline IT strategy creating, information security assurance and system integration, ensure smooth and effective digital transformation and improve digital customer experience. Our approach is to focus on the client’s strategy and long-term goals, so we skip the noise of fleeting trends and equip the business with reliable and agile technology to achieve enduring outcomes.
Crisis management consulting
With more than three decades in IT business, we know how important it is for businesses to maintain operability in hard times caused by a natural disaster, a technological crisis, and more. So, ScienceSoft offers you crisis management consulting services that can make a difference in a critical moment.
We can help you quickly assess the critical situation, tune the internal company processes to new conditions, establish a safe and robust digital environment for remote working or perform security assessment of your dedicated digital environment. We can also establish thorough monitoring of remote work productivity of your employees and enable regular analytics and reporting on employee performance.
IT strategy consulting
We know that devising and implementing a concise IT strategy aligned with business goals is a daunting task. And we are happy to share our experience to support you in technology roadmapping and exploring most efficient ways to use available resources and technology trends
We can develop a new technology agenda or adjust the existing one to a changing business strategy, for example:
- geographical expansion
- new products and services
- mergers and acquisitions
If you have little time for IT strategic planning, feel uncertain about new initiatives or are still in two minds about choosing most profitable directions of IT development, we are here to accompany you in IT strategy development and execution to help your business scale to a new level of market competitiveness and get the most from your investments.
Digital transformation
With the right choice of business-supporting technologies, we help enterprises go beyond automating traditional methods and processes and explore new ways to boost business and even transform business models. We operate in various domains including healthcare, retail, banking, telecoms, manufacturing and more and carefully gather experience in delivering reliable IT solutions with the focus on industry specifics. We are ready to join your IT journey regardless of your digital maturity level and help choose most profitable technology innovations to leverage your business and improve the experience of your employees and customers.
Digital customer experience consulting
The success of any business (be it an ambitious startup or a highly experienced business shark) directly correlates with customers satisfaction. IT solutions can give an answer to the tricky question: what makes a business customer-focused and profitable at the same time:
- Deep personalization based on 360 degree view of a customer.
- Segmentation and product /service design based on segment needs.
- Digital customer experience consistent in all channels and touch points.
We help businesses get equipped with best solutions to catch up with changing customer tastes and win the battle for customers:
- collect customer data and feedback across multiple channels and use it for meaningful insights and data-driven decisions, thus finding the ways to modify your customer strategy and approach to providing goods and services)
- introduce intelligent loyalty programs to retain clients and attract new audience
- enliven your customer experience with attractive mobile apps and responsive websites and portals